How this works

  1. You give us the email address you want removed.
  2. We email that address a link, so we know the request came from you.
  3. Once you've followed it, we remove everything we can and email you to say what went.

We'll respond within one month, and usually much sooner.

Use the address you booked, registered or enquired with — that's how we find you.

Some things we can't delete. Payment records have to be kept for six years under HMRC rules, and we can't remove somebody from a course that hasn't run yet. We'll tell you plainly if anything falls into that, and when it will go.

Our privacy policy explains what we hold and why.